“In Search of Stupidity”
“Over 20 Years of High-Tech Marketing Disasters”
Merrill R Chapman
ISBN 1-59059-104-6
If you have used, or bought, a software product or a personal computer in the last twenty years, read this to understand why the experience was almost certainly less than stellar.
My father always twitted me. “Oh, you are working for fools and idiots again.” I am glad now that I did not work in IT.
But I love this quote – actually from one of the footnotes
“This experience drove home to me the realization that a herd of lemmings in the act of flinging themselves over a cliff are primed to discuss the importance of teamwork, the need to stay focused on the task at hand, and the necessity of maintaining a positive attitude”
Funny you should mention that- I bought a new desktop yesterday. It took twenty minutes and a call to the helpline (at 12 Euro C. a minute) to get the keyboard to work this morning. Right now it’s sitting looking pretty and I’m using to old laptop for this. Probably will be for a few days yet…
Andy
November 30, 2006 at 6:36 am
I would not have called the helpline. I would have taken it back to the shop, (or, if it arrived by courier from a remote supplier, sent it back) and asked for a replacement – one that actually works.
Stephen Rees
November 30, 2006 at 6:54 am