Stephen Rees's blog

Thoughts about the relationships between transport and the urban area it serves

Archive for April 2012

YouCity Innovation Contest

with 7 comments

“Below the fold” is another Press Release. This one gets through my very fine sieve since it is actually relevant to the readers of this blog. Who knows, someone reading this might actually get a trip to Berlin out of it. If you do, please let me know.

BUT – there’s always a “but” from the acerbic Mr Rees – I want to throw some cold water on the idea that innovation is what is needed – at least in terms of gee whiz technology. We know what works in cities – and we know the places which have been showing the way. Generally speaking the ideas were concepts which have been around for a while and most meet consistent opposition from the embedded spokespersons of the elite and corporate interests. In no particular order, here are some of the innovations that we have already seen work to make cities not just sustainable but more livable. All of them could be adopted here. Most of them will be, eventually, as the oil runs out and the climate gets steadily worse. I would like to see them here in my lifetime – I should only live so long! And a lot of them are not innovative at all – they are putting back what we once had, that did work but did not suit the suits.

Get in the way of the cars

This is simple to do. Just about any changes that impact urban traffic are opposed by car drivers and those who make their money from selling cars and their fuel. But cars are the problem in cities – and if you are upsetting motorists then you are probably doing the right thing. For instance, look at the pathological opposition to bike lanes – the Burrard Bridge being one of the best and most unequivocal stories in this region. Taking a lane away from cars was supposed to bring about chaos and economic decline. It didn’t happen. The same thing is being said about bike lanes downtown – and will be said if anyone dares to come up with any proposal that counts people as opposed to vehicles. The metric of vehicles per hour must be replaced by persons per hour. In Central London many years ago, we did this to the traffic control system. We did it by using the same cost benefit values that we had already been using for years for capital projects – which kept down the noise from the engineers, who tend to be car drivers themselves. The result was a whole raft of bus priority measures. Janet Sadik-Khan did it in New York. She simply observed that in Times Square pedestrians far outnumbered car users – a percentage of whom did not actually need to be in midtown Manhattan at all since they were just passing through.

Some road reduction measures actually improve traffic flow. For instance, turning the standard four lane arterial into three – with the centre lane used for left turns only (bi-directional) and the curb lane being used for bicycles instead of parking. Williams Road in Richmond got this treatment many years ago, it works beautifully, but it has not been replicated. Roundabouts also work this way – and greatly reduce both collisions and collision severities. Yet they are still regarded as alien invaders.

Speed is still the biggest traffic problem, and speed limit enforcement using cameras works. Photo radar still is in operation to enforce red lights – and ought to be brought back for speed limits. Average speed cameras would make most bridges much safer and reduce collisions – the major cause of traffic delays in this region judging by the coverage on AM730. If it is called a cash grab (and it will be) just smile sweetly and tell ’em there’s an easy to avoid paying – just don’t speed.

Tear down the viaducts – sooner rather than later. Just do it.

Impose a congestion charge. This one is actually tricky here since it cannot be the sort of straightforward cordon price used in London so well, and which paid for so much improvement in bus supply. Road pricing works – we know that – and we need the money. The arguments will all be about how we do it and how to prevent diversion of traffic off the arterials and on to the back streets. But this needs to happen – so we might just as well bite the bullet and get on with it.

Expand transit

We have known that we are undersupplied with transit service for many years. Until people have a viable alternative they will keep driving. Spending billions on widening freeways was stupid and short-sighted but at least proved that we have both the money and technology required to expand the transportation system. Expecting that the new lanes of highway would not fill up with traffic just because the Port Mann bridge will be tolled is sophistry.

The easy fix is to get a lot more buses rolling and increase service frequencies – and put in bus lanes (not HOV lanes) with effective enforcement again (cameras on the front of the bus controlled by the bus driver). Only buses in bus lanes – and the lane surface should be coloured – then there is no argument about what should be where.

London bus lane

Again, this happened in London with the congestion charge and worked. Rail is needed (see below) but takes too long to build to have the immediate impact that bus service expansion had.

More passenger rail – choosing appropriate technology by need. The arguments about streetcars vs light rail vs grade separation ought to be resolved by looking at the purpose of the service and the expected load. Different tools to perform different jobs. In urban areas where getting a new right of away is either difficult or ludicrously expensive making use of existing  under-utilized or abandoned rights of way should be obvious to everyone. And the concept of a “heritage boulevard” should fool no-one. We need streetcars – which get their own reserved lane – and we need light rail and we need high speed trains for longer distances. The electric interurbans were really effective – and the line is there and what freight moves along it now can easily move overnight, leaving the track free for people. No, it is not an ideal route, but like I said, waiting for the best is no longer an option.

Don’t let the truckers plan your transportation system

I acknowledge my debt to Gordon Price for that thought. One of the reasons it is top of mind is one of the press releases that didn’t make it here. It began

Talk of transit and how to finance it continues to make headlines.  While finding new ways of funding subways and LRTs is essential, this single-minded focus has left the freight industry — and the transport infrastructure they use – out of the conversation.  With this in mind, Transport Futures is proud to be hosting the first-ever Goods Movement and Mobility Pricing Forum …

If the Gateway has taught us nothing it is that the armageddon forecast by the truckers would not have happened either – but the one forecast by the Livable Region Coalition sadly will.

Come to think of it what we do need here is what works so well in Europe. An electronic tachograph in every truck  “the spy in the cab” which enforces drivers’ hours and is so useful after collisions in determining responsibility. This can be coupled with going back to earlier levels of random roadside inspections for vehicle safety and checks on overloading. Are there any weigh scales next to the highway in the region that are actually in use?

Priority for walking, cycling and transit

That was the principle espoused by the City of Vancouver Transportation Plan which took a while to get implemented – and is now on a roll. It must be adopted region wide – and the province must accept that.

Public space in cities is not mainly so that cars can speed through. The idea that people like to sit down and enjoy the place is not new – but its application is done much better in most other places.

Governance and funding

The present arrangements do not work. We have to stop kidding ourselves that other people think we are some sort of example to follow. On the contrary, we are an object lesson on what is wrong. Of course it would be different if Canada had a national transit program  – but we cannot wait for that. We also know that local government does not have the revenue stream it needs to play an equal role with federal and provincial contributions. A so called “balanced” approach has always favoured road building. Democracy is the least worst form of government we know. Metro Vancouver needs to adopt it . We need a directly elected regional authority that does all that Translink and the former GVRD and its other acronyms have been doing – and much more. Yes, that will provoke howls of outrage from local councillors and provincial politicians alike. So when did protecting their turf become the deciding principle and not what was best for the region? Again, the idea is that we have regional services where that makes sense (transport, waste disposal, land use planning, major parks) as well as local ones. And some recognition that this is not about either/or but always about both levels working together.

Make the rich pay

The fiscal revolution of the last thirty years has not delivered what it promised. It has manifestly failed even in its own terms. It is time to return to a progressive taxation system. Public services are important – too important to be left to the profit motive. This applies to health and broadcasting as much as urban development and transportation. Expecting poor people to pay the same as rich people is unjust – but is the effect of moving from income tax to sales tax, and all the other fees and levies – and that also applies to fares. This will be unpopular, but the socio-economic justification for UPass is pretty weak. It did help UBC avoid having to put in lots more expensive parking structures – but that is not an objective that trumps social inclusion, mobility and accessibility. And, by the way, government ought to be getting back into the business of providing housing – current levels of homelessness and the ludicrous housing market here should be reasons enough.

Protecting the environment

Amazing, isn’t it, that this even needs to be said. But it is everywhere under attack – and mostly by the government itself. Enough. Clean air, clean water and food that is actually nutritious is essential to life – and not just for us humans. The economy is a subsidiary to the environment, not the other way around. We are rapidly running out of the resources we have  become dependant upon – mostly because we did not place the right value on the things too easily dismissed as “externalities”. The market has failed.  Inter planetary travel and mining asteroids are still too far away to save us. We only have one habitable planet and this one cannot support all of us the way a small percentage manage to live now. We – the rich developed nations – have to change. There is no alternative except extinction.


Looking for innovative ideas about the future of public transportation in cities – The Bombardier YouCity Innovation Contest

Bombardier, a global leader in aerospace and rail transportation is inviting people to submit ideas for sustainable mobility in the urban environment.

The YouCity competition seeks to identify a whole spectrum of new innovations and ideas to demonstrate what smart urban mobility will look like in the future.

Ideas can be presented for projects in existing well developed cities or as theoretical projects for emerging cities of the future.

The YouCity contest is receiving some very unique and innovative project ideas.

Here are some of the creative submissions posted:

MegaProp Transport System – Automatic transport, pollution free without a driver.

Basic Principle – Take two magnets and a sheet of cardboard. Place one magnet M1 above the sheet and one magnet M2 below. If you will move the magnet M2 the magnet M1 will also move. You can test it by placing a toy car with ferrous base above any cardboard. Place a magnet below the cardboard surface on which toy car is standing. Now if you will move magnet along the surface of cardboard, the toy car will also move along. This is the basic principle of MegProp vehicle.

New Polyvalent Hybrid System for Intermodal Transportation.

This proposal is an increased capacity multimodal monorail system which allows for a new class of small electric vehicles to be integrated into the system in an organic manner that enables the entire system to operate as one.

Connect Public Traffic System with Individual Traffic

Connect public traffic System with Individual traffic! Create system that combines narrow streets with broad ones! Combine existing traffic systems with new ones! Adept system to target city of London!

The YouCity Bombadier contest is open to students and professionals from anywhere in the world.  Ideas can be submitted from individuals or teams of up to 5 participants. Ideas can focus on:

  • engineering (product definition, technical concept)
  • business (business model, stakeholders, financing strategy)
  • urban planning (network layout, urbanism concepts, integration)

Winners will receive 2,000 euros (approximately $2,600) and receive an all expenses paid 4-day trip to Berlin, Germany to participate in an exclusive Innovation Workcamp, the results of which will be presented on September 20th, 2012 at InnoTrans in Berlin, the world’s largest trade fair focused on the rail transport industry.

Ideas are posted online where people can review and comment openly.  Candidates get the opportunity to receive feedback and exposure from people all over the world.  The most active and valuable community participant will also be invited to join the winners in Berlin for the Innovation Workcamp.

To submit ideas and for more information visit:

Written by Stephen Rees

April 26, 2012 at 2:51 pm

Book Review: Straphanger by Taras Grescoe

with 9 comments

I was pleased to get an invitation to read a review copy of Straphanger by Taras Grescoe. I was even more pleased when I got it  straightaway as a download. The download I get, of course, has a limited life – but longer than the average library loan. On the other hand it does not permit me to copy and paste excerpts into a review. This is annoying because that is actually covered by the “fair use” exception in copyright law – but apparently Adobe Digital Editions do not allow for that. Not surprising really given the foofooraw over DRM in general. On the other hand the book has already been reviewed in the mainstream media (here for example is the Globe and Mail’s take on it). More importantly big chunks of it – far more than would ever get into any review – are currently getting on line in Spacing magazine’s various web presences. This does enable one to cut and paste – but much more importantly it means you can read big chunks of it too. You do subscribe to Spacing Vancouver don’t you? For example today’s extract is all about Copenhagen.

But I think, given this blog’s orientation, and the fact that this was the first bit I really paid attention to, you will want to look at what he has to say about Vancouver. It is remarkably upbeat and positive: far more than this blog has been overall – or any of us are feeling right now, thanks to the massive cut that the Mayors have delivered in the ongoing fight with the province over funding. But there are things here that made me react in a much less positive way. For instance:

The Canada Line, completed for the 2010 Winter Olympics, whisks passengers in Korean made electric trains at 50 miles an hour toward the West End. As the driverless light-rail train crosses the Fraser River, I marvel at how thickets of office and condo towers, each cluster corresponding to a SkyTrain station, have cropped up at intervals of about a mile and a half, where once there was only low-rise suburbia.

No you didn’t. What you see as you leave the airport and before you plunge into the tunnel after Marine Drive station looks nothing like that. I mean, yes Taras, you might marvel at that from the distance of your Montreal home based on what you have been told, read and even seen on some visits. But not only does it not look like that as you cross the Fraser River, much of Vancouver does not look like that. There are no “thickets of office towers” apart from around Burrard Station – and the twin towers of Metrotown where Translink is currently located (where there were supposed to be more, but they have not been built). And you will certainly not see anything like that along the Canada Line except the condos at Lansdowne and Brighouse. There’s also a few high rise buildings near Bridgeport but those are hotels and they are there because of the airport and proximity to the freeway exit. Now there will be a massive high rise at Marine Drive – but it isn’t there now to marvel at. What most of us notice is the lack of development at Broadway and Commercial – where two SkyTrain lines meet and Safeway’s car park is the most noticeable feature – one that Brent Toderian points out to visitors as an example. Nothing happened at 29th Avenue or  Nanaimo either. Joyce/Collingwood is the Vancouver exception.

Burnaby and New Westminster did get Skytrain stations, and have also concentrated development at one or two stations. (There is a long piece in the Straight on New Westminster’s transit oriented development.) Burnaby continued with dispersed office parks and low density commercial sprawl both unrelated to transit. Surrey is now making the best of the Surrey City Centre – but for much of the intervening period (between the Scott Road extension opening and a couple of years ago) also pursued sprawl at highway intersections. In that case actually with the enthusiastic support of the province, which used highway land sales to developers to help pay for intersection “improvements”.

What Translink’s recent release of its frequent transit map shows is that most of Metro Vancouver is just like most of the rest of North America. Yes we may be doing a bit better than Portland (the chapter in the book is a head to head comparison) but that is not saying much.

Part of the problem is that we have started believing our own spin. For instance, Gordon Price tells him

“The amazing thing is that, even today, highways don’t go through any part of the City of Vancouver,” pointed out Price. “They just stop as soon as they reach the city limits.”

That is just not true. Highway #1 is a freeway, and it runs through the City of Vancouver’s North East Corner. From the Second Narrows Bridge to Boundary Road, through the Cassiar Connector tunnel, that is City of Vancouver. And the freeway expansion is going to dump lots of traffic into Vancouver’s east side.

Vancouver, like Portland, opted to use federal highway money for public transport

Eh? What federal highway money? There was a small one off federal contribution to the original Skytrain. A grovelling provincial government even stuck Canada word marks on the trains as part of its campaign to get more federal contribution to the Canada Line – so named to attract the same funds. But Canada does not have a federal transit program – and its highway money comes as specific grants for favoured projects in critical ridings too. I would also balk at labelling the 99 B-Line “Bus Rapid Transit” as he does.

Vancouver’s greatest strength was the concentration of vision allowed by true regional planning. The Livable Region Strategic Plan, adopted in 1996 as a framework for making regional land use and transportation decisions, is now the game plan for the entire region.

Well that might have been true once, I must say that I disagree. The expansion of Highway #1 and the rejection of even the fig leaf of a bus across the new Port Mann Bridge means that the LRSP no longer applies. And anyway, even when he was talking to Chris de Marco at Metro, there was a new Regional Growth Strategy that has replaced the LRSP. Some of the problem is that events have moved between him writing and the book appearing. Toderian and Shiffer had both gone. But the writing was already clearly on the wall, once the province decided not just to deal with the bottle neck of the Port Mann Bridge but to widen the entire freeway through the region from Boundary Road to the eastern limit of Langley Township. The Livable Region Coalition was formed to fight that, and lost. Long before he started his researches for this volume.

There is, I am sad to report, no chapter on London. (UPDATE I can now report, after a tweet & email exchange with the author, that he offered one in his outline but the publisher was not interested.) It does get mentioned here and there – and no, I have not yet read the entire book. But given that London was the place that first built an underground railway – The Metropolitan Railway – and that most cities subsequently called their systems “Metro” as a result of that – does seem to me to be significant. What is missing is an appreciation of the role of the suburban railway. In London, the mainlines run north and west from the capital, and the Underground network developed in those sectors since the London and Northwestern and Great Western railways were much less interest in short haul commuters than the more profitable long distance “Inter City” market. To the south and east, suburban development also proceeded at the same pace but was driven by the Southern and Great Eastern railways, who had much less long distance traffic. The GE in fact was forced to run commuter trains by legislation. In order to build its City terminus at Liverpool Street it had to pull down a densely populated urban area called The Jago. If those people were to be relocated to the suburbs they had to be given fares they could afford. “Workmen’s fares” were legislated to allow the low paid manual workers on whom the wealth of the city depended to get to and from work every day, to their – much nicer, new homes in places like Walthamstow. The London County Council built huge housing estates – and operated frequent electric tram services to them. But the huge growth of London prior to the first world war was due to the efforts of what became the Southern Railway and its electric trains to places like Surbiton and Dulwich, Staines and Gravesend.

This also seems to have been ignored in the chapter on New York. That is entitled  “The Subway that Time Forgot”. But he forgets that the subway was not the only thing going on. The growth of midtown Manhattan as an employment centre that he ascribes to the subway seems to me to miss the point. Grand Central and Penn Stations were not just the terminals of the transcontinental and the Chattanooga choo-choo. They were the hubs of extensive long distance commuter networks – and still are, come to that. That made it possible for people to commute to their offices from Chatham New Jersey or New Rochelle New York.  The huge growth of the north east megalopolis that stretches from Boston to Washington began when railways offered regular fast and frequent services that people could use for a daily commute. And the farmland and small towns quickly disappeared – and all this started and was clearly evident long before the arrival of the car and Robert Moses. Though I do think he gets that right: Moses refusal to allow railway tracks on “his” bridges was indeed perverse. The Williamsburg Bridge between Manhattan and Brooklyn carries the subway too.

Williamsburg Bridge

Williamsburg Bridge - my picture on flickr

The lack of track on more modern bridges is indeed bizarre. Can you imagine Sidney Harbour bridge without trains? Well yes you can, since our province has been committing the same sin. The railway bridge at New Westminster used to carry cars, and then the parallel Sidney Harbour style Patullo went up and was – as usual – built without consideration for future needs. And we seem likely to repeat the same mistake.

But to get back to Taras Grescoe, by concentrating on the – admittedly gripping tale – subway, he doesn’t even mention the interurbans. In our current love affair with the streetcar (the relatively slow, town centre transit) we seem to have forgotten that there was once a network of fast electric trains. The Downtown Heritage Railway uses two of the cars from that system. They went out to Steveston, but the lines also went all the way to Chilliwack – and the route through Burnaby is followed by the Expo line. Such systems criss-crossed North America. In his novel “Ragtime”, E L Doctorow has his protagonists escape attention by travelling from Chicago to New York by a series of interurbans, thus avoiding the surveillance of the main line stations by the police. Los Angeles “seventeen suburbs in search of a city” grew up because of the Big Red Cars of the Pacific Electric – and that story is told in Straphanger – and it is acknowledged as an interurban, of course. But he quickly falls back to calling them streetcars, and relies on Roger Rabbit and the great City Lines conspiracy. The point being that the interurban may have been slow when forced to share streetspace, but was very fast indeed when on its own right of way out in the country. The great benefit from the users point of view was that there was no need to transfer from the streetcar to the faster mode – in town they shared the same tracks. But because they were built just before the automobiles really got going, and were lumbered not only with legislated fares but also the costs of road maintenance, the conspiracy was really not necessary, although it was indeed real. I would like to quote more but this chapter is not one that Spacing is allowed to excerpt.

So of course I am going to recommend you read not just Spacing’s excerpts, but the whole book. It is indeed highly readable and does look well beyond North America. I was really impressed with the Paris chapter where the RER and the new interurban system both get covered well.  It does get to grips with how cities urban form is shaped by and depends upon its transportation system. Of course there are things we will find to argue about, but that is not a reason to avoid it. Quite the contrary. It is indeed highly stimulating. For as long as it lasts on my hard drive I am going to dipping into it and, should time permit, may well return to it. It is not an academic treatise but it does have both an index (another weakness of digital editions is the need to use the search function but from the front through each mention) and an extensive list of sources. Not that this blog is on that, of course.

By the way WordPress wants to mark the fact that this post is the 1900th since I started.

Written by Stephen Rees

April 25, 2012 at 2:16 pm

Extending the Canada Line?

with 9 comments

UPDATED April 24, 2012

The headline in the Richmond Review actually reads “Extending the Canada Line won’t happen in our lifetime, says Richmond mayor”.

That is his opinion and he is entitled to it. But the – shortish – piece under it also illustrates not only why he may well be wrong, but also why Strategic Planning is too important to be left to politicians – or people who seriously think that perception is reality.

Malcolm Brodie has shown himself to be a capable politician – simply because he has survived in his position for such a long time, not been tempted to get out his depth, and now and again stood up to the bullies in the provincial government who come from the same part of the political spectrum as he does. I do not buy the appellation “non partisan”. Malcolm is no socialist, nor is he in the slightest danger of being labelled Green. But he also shows that his perspective is what the local electorate generally wants to hear. South of Granville, most of Richmond is still single family homes (though many have “mortgage helpers”) and, like most people up to the eyes in debt, deeply distrustful of change in the neighbourhoods. After all, that was why they bought where they did, and they do not want to find themselves living somewhere else without moving. So this kind of stuff plays well with the local Chamber of Commerce, which is where he was speaking.

But Richmond is changing, and changing fast, and not just in the bits served by the Canada Line. Though the massive retail development proposed in the Bridgeport area is getting the headlines, change is happening along the bus routes, because of a council decision that allows that. Even though only of one them is classified as frequent (#410). At one time most change was small bungalows on large lots getting replaced by monster homes. That still happens within the subdivisions, but along the edges (i.e the arterial roads that are bus routes) the development of choice is townhouses. Lots of them, packed in tight and usually with lane way access. Because even though there may be a bus route, most people are still going to drive and parking standards have not been relaxed.

This blog has consistently pointed out that the Canada Line was not, in fact “specifically built with the idea that it could be extended”. Malcolm and other Richmond Councillors might have thought that, but they were not in charge. In fact they wanted surface light rail on the old B Line “central reservation” – which could have been easily extended, much cheaper but was also incompatible with automatic train operation. The Canada Line has significant limitations – mostly short underground stations – and a P3 “concession agreement”. The single track bit in Richmond does limit frequency as it is operated in two directions.

South end of the Canada Line at Richmond-Brighouse Station

South end of the Canada Line at Richmond-Brighouse Station by "indyinsane", on Flickr

As I have said, what could be done is to build a one way loop by tacking new track on the end of the Brighouse Station and linking back to Lansdowne, taking in the areas with significant traffic generating potential. (No 3 to Granville, east on Granville, north on Garden City, west on Lansdowne). Then it can operate at line frequency as there would be no need to wait until the train gets back to Landowne. The loop might have stations at City Hall, and two more on Garden City.  Indeed, I can imagine the sort of people who think concrete would greatly improve the Garden City lands as salivating at that thought. Not that I am proposing such a thing – or even saying that it would be a Good Thing. Just sketching out a possibility.

I think the cited “$107.9 million per kilometre” as the cost of the line probably includes the very expensive underground route in Vancouver. Single track guideway around a couple of square kilometres of high rises might be a lot cheaper. Though don’t expect the people living at track level to cheer about that. Ideally, of course, one builds rail rapid transit before the people move in. Much easier then to get the thing accepted, and a much better rate of return on capital employed. There is even enough room on the ground, thanks to the old BCER tracks which ran along Garden City and Granville, explaining the generous right of way those roads have, and the bizarre layout of their intersection.

This might well happen, if things develop as nows seems likely. Peak oil, and the lack of affordability of electric cars means that finally Greater Vancouver could get serious about providing alternatives to single occupant motor vehicles. This would be because transit is much more fuel efficient per passenger kilometre even if it is in old diesel buses – and exponentially better if it is in modern electric trains. And the majority of people who live in Richmond now are not people like Malcolm Brodie. They know at first hand what very high residential densities and excellent public transport look like. They just have not been very much involved in municipal politics – as the present ethnic make up of Richmond Council makes clear.

Of course, some of the other likely scenarios have to play out differently too. The major earthquake and tsunami might not happen for a while longer – or we may have actually done something effective to mitigate their impacts. Similarly sea level rise – expected to be much higher in the Pacific North West – will happen, but for Richmond to continue to exist will require a radically changed approach to flood prevention. Salt water ingress into the soil may have some impact on the remaining agricultural lands (if they have not all been paved for port expansion) but fresh water flow from the Fraser might hold that back – despite the loss of the last glaciers and much less snow pack.

One thing I would caution people like Malcolm making prognostications like this is the propensity of history to show that they were wrong and often much sooner than you might think. It does seem to me that those who have been saying that the North American style of car oriented suburb was a short lived idea and one that has now seen its heyday pass are much better founded in their understanding than someone who says “you’re going to have a huge expense for really very little value in terms of densities”. Malcolm really does not understand what is happening in the broadest sense. It may play well now that we are embroiled in trying to cut costs and avoid more property taxes, but it is very short term, local thinking.  And that worries me when we say that the Mayors need to be in charge of the agency that plans the region’s transportation system.

Written by Stephen Rees

April 20, 2012 at 10:43 am

Farewell Mike

with 4 comments

Surprising news this morning that a corporate reorganization has eliminated the position of Vice President, Planning & Policy so Mike Shiffer is no longer with TransLink. Service and Infrastructure Planning will now report through the Chief Operating Officer. Strategic Planning will report to the  the VP Corporate & Public Affairs.

He gave a talk at SFU early in 2010 (which was reported here) which showed his depth of knowledge and understanding of the issues. This was soon after he arrived here, so he managed to survive for three years. Apparently he wants to stay here.

The reorganization is just one more indication of the damage that the current insistence on audits and cutbacks is having on the organization.

UPDATE Thanks to a tweet from Paul Hillsdon I have a link to Ian Jarvis memo to staff in a Surrey leader story

The role of planning – and especially Strategic Planning – is always difficult since it seeks to bring objectivity and rationality to an arena where all too often passions and gut instincts hold sway. We are not alone in this as the current pantomime in Toronto over rapid transit expansion shows – or the latest brouhaha in the London Mayoral elections, where the future of the hop-on, hop-off bus is once again at the top of the agenda.

Planning should most definitely NOT be about PR and spin  which is what “Corporate & Public Affairs” are all about. That’s the place where they believe that perception is reality. And we all suffer for that.

By the way, congratulations to Joe Trasolini on winning his by-election, but I am afraid  that means his favourite road project will once again resurface.

Written by Stephen Rees

April 20, 2012 at 8:02 am

Car sharing continues to expand

with one comment

The tribulations of our transit system continue to dominate the mainstream. In all of the discussion what I think is missing is any real appreciation of why transit is important – why choice should have been improved, and how despite expansion, the lack of focus on mode share means we are definitely slipping. Our transit provider, of course, continues to boast about how good it is and how impressed everyone else is when looking at us from the outside.

One of Modo's new locations, Surrey Central City, is conveniently located right next to SFU's Surrey campus

One of Modo's new locations, Surrey Central City, is conveniently located right next to SFU's Surrey campus

I am turning to some good news, for a change. This time it comes from the car co-op Modo who spent $1m on new cars since October 1 last year and will be opening up more new locations. Car sharing and transit go hand in hand. What Modo does is  transit-oriented carsharing.

When people join car co-ops, they give up car ownership but retain the mobility that cars provide when transit doesn’t fit the requirement. They tend to make a lot of transit trips than car owners and Modo selects its sites based on transit service frequency. Car sharers are also cyclists and walkers. One of the great benefits of not owning a car is that you can get the size you need for the trip purpose. When you own a car you tend to buy one to fit the very few times you need seven seats, or room for a full sheet of drywall. The rest of the time that space travels around empty. The cars we own spend most of their lives parked and idle, eating up valuable real estate and reducing the quality of life for all around them. More widespread car sharing means fewer resources used for more mobility.

Modo’s new locations were strategically chosen both to infill neighbourhoods with high carsharing demand and to reach out to neighbourhoods where carsharing has room to grow. The new locations span seven municipalities and include River Market in New Westminster, Central City in Surrey, and Modo’s first ever carsharing location in Richmond.

Vancouver – ten cars added at eight locations in seven neighbourhoods:
Commercial Drive – McSpadden Park and Napier & Lakewood
False Creek – Walter Hardwick (2 cars) [this is in the Village formerly known as Olympic]
Gastown – 60 West Cordova (2 cars)
Kitsilano – Maple & W 13th
Mount Pleasant – Guelph Park
Renfew – 29th Avenue SkyTrain station
Strathcona – Admiral Seymour

— with six more locations still to come.

New Westminster – added one location:
River Market

North Vancouver – added one location:
Safeway at 13th and Lonsdale

Surrey – added one location:
Central City

UBC – added one location:
Thunderbird Blvd

Locations to be added:

Burnaby – one location is coming soon near Lougheed SkyTrain

Richmond – one location is coming soon near the Canada line (Modo declined to be more precise at this time as negotiations are still in process)

“We’re also excited to announce that we’ve purchased several new Prius V and Prius C models,” says Douglas Dunn, Modo’s Fleet + Operations Manager. “These vehicles give us an even more diverse mix of hybrids and further improve the fuel efficiency of our fleet.”

Modo is a carsharing co-operative, meaning members who purchase shares in the co-op are part owners. It is the largest carsharing co-operative in North America and a founding member of both the international CarSharing Association and the recently formed Federation of Canadian Carsharing Co-operatives.

Written by Stephen Rees

April 19, 2012 at 3:51 pm

Posted in car sharing

Journal of Public Transportation Vol 15 #1

with 2 comments

Academic journals in general are ridiculously expensive, and often only available in university libraries. JPT is a welcome exception and is free for anyone to download as a pdf file. I get an email when a new issue is available.

Below I have cut and pasted the Table of Contents for Volume 15 No 1, 2012  

In view of the lively debates that break out here in the comments sections whenever transit is mentioned, I trust that readers will benefit from the information from the National Centre for  Transit Research at the University of South Florida

Should Transit Serve the CBD or a Diverse Array of Destinations?
A Case Study Comparison of Two Transit Systems
Jeffrey R. Brown, Gregory L. Thompson……………………………………………………………..1

An Approach to Calculate Overall Efficiency of Rolling Stock
for an Urban Rail Transit System
Qamar Mahboob, Thomas Stoiber, Stephanie Gottstein, Antonios Tsakarestos…….19

Assessment of Models to Estimate Bus-Stop Level Transit Ridership
using Spatial Modeling Methods
Srinivas S. Pulugurtha, Mahesh Agurla………………………………………………………………….33

Transit Coordination in the U.S.: A Survey of Current Practice

Charles Rivasplata, Adam Smith, Hiroyuki Iseki ……………………………………………………..53

Bus or Rail: An Approach to Explain the Psychological Rail Factor

Milena Scherer, Katrin Megel Dziekan…………………………………………………………………..75

The Impact of Weather on Bus Ridership in Pierce County, Washington

Victor W. Stover, Edward D. McCormack……………………………………………………………….95

The Potential Role of Flexible Transport Services in Enhancing
Rural Public Transport Provision
Nagendra R. Velaga, John D. Nelson, Steve D. Wright, John H. Farrington……………..111

Are Smart Card Ticketing Systems Profitable?
Evidence from the City of Trondheim
Morten Welde………………………………………………………………………………………………….133 

Written by Stephen Rees

April 17, 2012 at 12:11 pm

Shocking the Suburbs

with 2 comments

Jago Dodson & Neil Sipe of Griffith University in Brisbane actually entitled their presentation “Oil Vulnerability & Cities” but that is the subtitle of their book – and that has the much snappier title I used. Room 1700 at SFU had 30 people in it at 7pm last night. Is that because Urban Studies talks do not give anyone professional credits? Or was there a hockey game on tv? After ten minutes a few more stragglers arrived and  Anthony Perl did the introductions. Griffith University and SFU have some kind of “twinning” arrangement  which apparently paid for their trip.

Price of NYMEX Light Sweet Crude Oil, 1997-2006

The have been looking at the impact of higher oil prices on Australian cities. In 1990 oil was AU$20 a barrel but by 2004 reached a $140 peak. Since they are  partly transport planners and saw this as a policy and planning problem they thought that this was a useful topic to research since there would have to be a response.  They did not want to engage in a debate on the future sustainability of oil supplies, but showed an IEA chart dated 2008 which showed a steep decline in conventional oil supplies expected from that year forward.  At present Queensland is experiencing an energy boom due to its exploitation of natural gas and coal which as (in his words) “put a floor under energy prices”.

Newman & Kenworthy – produced the first study of  energy use and density of cities in 1989 (the image below was not the one they showed but comes from the same data set)

Unsuprisingly that showed that the US has the most use of energy for private transportation. Australia and Canada are not far behind. They forecast there would have to be an abandonment of car dependent suburbs, which had been the theme of the iconic Australian movie series “Mad Max“. At the time of writing oil prices are $103.80 US per barrel (12 April 2012). The energy returned on energy invested in producing motor fuel which was 50:1 in the 1950s is now 5:1 and for some fuels such as ethanol  1:1  [or worse according to some sources].

They began mapping oil vulnerability using data from the Australian 2005 census. Dependence on motor vehicles was shown by using the variables travel to work by car and number of cars owned and for socio economic status the Socio-Economic Index for Area (SEIFA). These were combined into  the vulnerability index for petroleum expense rises (VIPER) index. They showed maps of Brisbane, where the most vulnerable lived in the outer suburbs with similar results for Sidney and Melbourne. On of the reasons they ascribed was that “public transport is not so good out there”

Mortgage and oil vulnerability in Brisbane


The 2ndgeneration of the index the ‘vulnerability assessment for mortgage, petrol and inflation risks and expenditure’ (VAMPIRE) included  median household income and mortgages. The maps also now had data a from 2001 and 2006  which produces a map of growth in vulnerability. Last year they added six US cities and, more recently, Vancouver. In the US cities they used Census 2000 data, and for Vancouver the  2006 census data but without car ownership (as that data is not in our census) and just based it on the mode used for journeys to work. (see also Center for Neighborhood Technology which was covered here recently)

The maps showed that Atlanta is nearly all vulnerable with a few odd spots of low vulnerability near the centre. On both Boston and Chicago the effect of  mass transit shows up. Both Las Vegas and Phoenix were “not as bad as you might think” but conceded that new areas were few people lived distort the picture. Even Portland looks poor as does Vancouver  outside of downtown core but better than Boston & Chiacgo at the highest value index areas. In Sydney they have added motor vehicle data vehicle age and size which shows that older cars (more than 10 years) with larger engines dominate in the lower income outer areas. A regression of the data showed an r2 of 0.85 which is significant.

Their work shows that electric vehicles are not the answer as the owners of old large cars have low incomes. The capability of households to afford electric vehicles poses a policy problem of since market effects will almost certainly lead to the price of older gasoline cars falling as new electric vehicles start to become popular.

Greater urban density is also often suggested as the cure for oil vulnerability.  He questioned the “palatability” of high density using an illustration of high rises in Hong Kong, and pointed out that development  by the private sector is market driven and based on the  distance decay function of land prices (land prices fall as distance from the centre increases). The viability of density in outer suburbs is questionable  due to low land values. A network of public transport with high density development at nodes (stations) was proposed by Newman & Kenworthy in 1999 but  Lenzen et al in 2004 showed that when automotive energy use is compared to total energy use the embodied energy in high rise buildings is taken into account, high total energy use is associated with high density. Is high density development more energy efficient overall? High wealth’s  key to energy use since the wealthy consume more goods and services including international travel. Myors et al 2005 showed that co2 emissions  per person are highest in high rises! The rate of change of land use density is in any event driven by private sector development is is relatively slow compared to the depletion of conventional oil reserves.

There has been some policy response to their work. The South East Queensland Regional Plan 2009 includes a commitment to “actively reduce oil dependancy” which looks good on paper but has not been put into practice. On the Gold Coast, there has been less highway expansion and the building of an LRT.

Paul Mees “Transport for Suburbia” (also available as a preview) recommends a high frequency integrated network. At this point he spoke about “no rush” at Broadway and Commercial at peak periods “You can’t really miss the bus” due to high frequency. See also Zurich’s cross town integrated network.

Their work can be read on google books “Shocking the suburbs


Questions were raised on mortgage data – which may have been related to the CNT work.

Australian cities are highly centralized with respect to employment “No one wants to be in suburban office parks”

Their objective was to produce a simple model with a few variables for ease of use and comparability which has proved robust at the coarse level

It seems likely that saving energy on transport, then gets used on other equally energy intensive activities

Australia now has a carbon tax BUT it is NOT applied to transport fuel. This was ascribed to the political concern that marginal seats in the suburbs tend to decide elections. Queesland had seen a dramatic change in power after a subsidy to petrol was removed.

The forecast is not rapid change in urban areas due to building life.

My question – or rather observation – was that climate change is happening much faster than peak oil. The response was that they were mainly concerned about socio-economic distributional impacts, not passing the 350ppm threshold.

In Queensland a “balanced” transportation policy looks advanced – but is equivalent to ISTEA 1991

Social exclusion was mentioned but has been mainly a concern in the UK as an impact of bus privatization.

In Australia federal gas tax is not hypothecated to highways but the federal politicians area still “fixated on building things, pouring concrete – not better planning”. The rate of incremental policy change is not fast enough and there will be a shock


I do not know if this talk will be on the SFU web page as podcast – there was no evidence of video, and the use of the visual aids a was hampered by some basic fault in the compatibility of video files. It is indeed fortunate that it is easy to to find their work on line. However, I came away convinced that Australia is, like us, sleepwalking where this issue is concerned. I was charmed – but also alarmed – at the perception that we had a Zurich like transit system. Of course we don’t, and our spend rate on transportation is still heavily skewed towards roads and low density sprawl. As I pointed out they are actually fortunate to have retained employment in their city centres where they are served by electric trains (and trams).

But the current rush to exploit shale gas by fracking and the increasing rate of use of tar sands (they are not confined to Alberta) is creating an illusion that the oil shock can be deferred. That is not the case with climate change, and given recent experience with extreme weather events in Australia, their tenacity on holding on to their research focus seems …. perverse? Or maybe just endearing. After all, we all seem to prefer not to contemplate what is now inevitable, most tipping points having whizzed by like publication deadlines.

Australians, just like us, have not seen their personal incomes keep pace with inflation. They did drive until they were qualified to own a home, and are just as much auto dependent in Moonee Ponds as we are in Langley  (…or Richmond, come to that.) We are slowly struggling to produce better urban development patterns and trying to find a way to fund transit (which should not be nearly so difficult as we have made it).But both of us – the whole world in fact – now face a future where the climate is going to be increasingly inhospitable. I think that impact is likely to be as sharp and probably faster than the economic impact of higher gas prices. But then I did notice this morning a pump sticker at $1.51 a litre. Is that enough to produce a revolution? I doubt it. Shame about the polar bears.

Written by Stephen Rees

April 13, 2012 at 11:05 am

Is it time to bring back the streetcar to Vancouver?

with 42 comments


South Lake Union Streetcar Seattle - my photo

Posted at the request of Yuri Artibise

April 12, 2012, Vancouver, BC:

Vancouver-based online consultation platform PlaceSpeak launched a survey today asking if city residents support the reintroduction of streetcars to our neighbourhoods.

Vancouver is currently exploring the use of streetcars as a key element of our transition to more sustainable transportation modes. But if streetcars are to be reintroduced in today’s economic climate it is important that they are planned in a thoughtful, evidence-based manner that includes public input. With this in mind, PlaceSpeak teamed up with Patrick Condon at the University of British Columbia (UBC) to gauge the public’s interest in restoring streetcars—and associated amenities—to our city.

Historically, Vancouver began as a streetcar city with electric trams connecting neighbourhoods and the downtown core. By the 1920s, however, the introduction of the car proved so powerful that they quickly became the preferred mode of transportation. In fact, Vancouver’s original streetcar grid left such a strong imprint that many arterial streets continue to thrive. Indeed, if you ask a resident where the heart of their neighbourhood is, they will likely name the former streetcar street at its center.

In recent years, B.C. citizens have been struggling to decrease the amount of carbon dioxide we put into the air. In our province transportation produces more GHG than any other sector, and the bulk of that comes from the ordinary activity of residents travelling through the city each day.

In Vancouver, we have also been figuring out how to incorporate ‘livable density’ as we plan a sustainable, affordable, and livable future for our residents. Streetcars may be able to help with both. According to Condon, one part of the solution may be returning to our ‘routes’ and reintroducing streetcars to Vancouver:

Vancouver is slowly on track to meet our 2050 goals for reducing GHGs. We walk more, bike more, use transit more, and our cars less and less. But to make the next big leap requires us to think now about electrifying the transit system. It won’t help if we all use buses if those buses belch diesel fumes. Streetcars are one solution; and for many streets the cheapest one available. Our city grew with the streetcar. It might grow more sustainable with it again.

“Density without transit is just dense”,  says PlaceSpeak CEO Colleen Hardwick:

For Vancouver to meet its environmental goals while accommodating forecasted population growth it is crucial that we diversify our transit options.  Streetcars are the missing link in our transportation infrastructure.”

Find out more and take the short survey at

Written by Stephen Rees

April 11, 2012 at 4:02 pm

Posted in transit

Tagged with ,

Auditing Translink

with 8 comments

There seems to be a consensus that somehow the authority that is responsible for our transit system (among other things) is somehow out of control, a bloated behemoth that flings money around in wild abandon. That all it needs is an accountant with a sharper pencil and somehow all will be well again. It is of course largely nonsense – and politically motivated nonsense at that. Transit in BC – actually in North America in general – has for long been a whipping boy, a favourite target of right wing pundits who see expenditures on public services as wasteful and unnecessary. The discussion is always about “taxpayer’s money” and how it is being wasted on unnecessary things.

A very unpopular right wing government has decided to deflect some of the animosity it is feeling against a popular target – in the hopes that by NOT making a decision it will be relieved of responsibility. The Minister of Transport has told the Mayors that they cannot have any new source of revenue until they find one that is popular and not until after the ministry’s bean counters have trolled through the books. As a sop to their self esteem he throws them the bone of a couple of seats on Tanslink’s board. That announcement comes on the same day that Martin Crilly (the Translink Commissioner) announces that he is not going to approve the fare increase – or at least not that part of it that he can say no to, which means there will be some fare increase, just not as much as Translink asked for. And to back that up he produces a report written by Shirocca Consultants in the last three months that seems to have identified significant savings in the way Translink does things.

This all came out this morning – and already people are pronouncing upon it. Councillor Geoff Megs was first out of the gate, with predictions of service cuts and possible labour strife. Translink has its response ready, of course, saying that it does not have to cut service (for now) and that it thinks the report says it is a well run organization and at least as good as the others it was compared to. Indeed it seems to welcome the criticism from Crilly’s consultants as the sort of thing it was looking at already. No turmoil here!

The consultants report is long and very detailed – but you can get the entire 104 page pdf file to read yourself. Who are Shirocca Consulting? I must admit that name was new to me, but its principal wasn’t: Teresa Watts – her name appears on the later Memo on Cost Savings. She was a former employee of BC Transit and its predecessors – and worked for various consultants, mostly notably on the Millennium Line project. She is also married to Glen Leicester, former VP of Planning at Translink – (just in case you might think I have an axe to grind) my last boss at Translink. He also turns up in Google searches speaking to other agencies who have employed Shirocca. Although his name is not on the “Efficiency Review” his fingerprints are all over it. In one sense it does make sense for Crilly to employ people who know their way around Translink and the somewhat arcane field of comparative transit statistics. Because much of the report relies on the data (performance indicators) that CUTA collects (and Leicester himself used to provide) from transit agencies in order that their performance may be compared. The bulk of the report is built around these statistical comparisons – and the reasons why Vancouver might be somewhat different to other agencies.

There are some things that I found quite notable. But the most obvious are the things that are not examined. Translink is an agency with an unusually broad reach – but there is hardly anything said about the Major Road Network. The Golden Ears Bridge and its disappointing record of toll revenues being the exception. But even here it is dismissed as “beyond the agency’s control”. No other transit agency in Canada has such responsibilities – and in the case of GEB arose from a decision by the province to download the Albion free ferry. Translink decided that it should replace the ferry with a toll bridge – mostly because it could. It was supposed to have been financed privately and would therefore not require taxpayer support, or approval since it was a new facility and thus fitted within the very limited straight jacket of provincial policy. Except the revenue risk was not transferred to the builder/operator. Nor was it on the other notable P3 – the Canada Line. While bus operations are the largest element of transit expenditures (~$600m) rail accounts for about a third of that (~$200m) [Table 3-1] yet the report is silent on SkyTrain, the Canada Line and West Coast Express. Most of the attention is directed at CMBC, though it must also be said that HandyDART comes in for some stinging rebukes.

The major restructuring of TransLink’s custom transit program in 2008 has resulted in cost increases (70.4%) far in excess of the rate of service expansion (14.3%) and inflation.

The restructuring and consolidation of custom transit into a single regional operator in 2009 has not yet resulted in expected cost efficiencies or improvements in service effectiveness. Instead, slippage has occurred. The public subsidy per passenger carried in 2010 exceeded $30.00.

HandyDART is one of the few components of the bus service that is contracted out. The other was supposed to be Community Shuttle

No new contacted operators have entered the field since 2002 and virtually all new service has gone to CMBC on a first right of refusal basis. If the role of the private sector was to keep growth in costs at the public providers in check, this has had mixed success.

You may recall that the right to contract out service was the casus belli of the last transit strike. Translink won – it has the ability to contract out in its legislation – yet has decided on the whole not to use that, possibly as a way to preserve peace with the bus operators’ union.

Given all of that, it is a bit surprising to read in the conclusions

The transit industry is inherently expensive and complex. It is both labour and capital intensive as well as highly unionized. In much of the western world, it operates within a government financed environment, generally absent of market forces that compel efficiency and productivity for economic survival, where the only external pressure is the availability of funding.

But the bits that were supposed to be exposed to market forces – the competitive tendering process for the Canada Line, The Golden Ears Bridge, HandyDART and even the odd Community Shuttle – seem to perform worse than the rest. Indeed the experience in the “western world” with transit privatization has been generally negative, and quite contrary to what its proposers originally claimed as its benefits.

The Review does of course follow the restrictions that were imposed on it by the Commissioner. He knew what he wanted, and that did not include diatribes on issues that were beyond recall. He wasn’t going to be able to open up the Canada Line contracts, for instance. Not much point rehashing why West Coast Express is expensive (which actually got as far as a parliamentary bill which died with the last federal Liberal government). So the conclusion might well have been written before the analysis

Compared to Canadian peers, TransLink exhibits an abundance of equipment and staffing levels that help to explain its generally higher costs and lower cost efficiency and effectiveness than most of the peers, even after taking into account the challenges of its large service area. Internal trends reflect increasing costs and declining productivity in both labour and equipment utilization as well as high overhead. Internal change in how service is delivered has not kept pace with external changes in customer demand and rail system expansion as well as technological advances in vehicles and equipment.

Given these trends, it is important that TransLink ensures that every dollar spent gets maximum value. To do so, it should tighten budgets to encourage fiscal tension and discipline in how it delivers its services. It needs to become more cost focused by placing higher priority on frugality and productivity in its decision-making criteria.

So the analysis is not so much what Translink does, as how its performance indicators look against those of some other Canadian systems. That also means that the consultant did not have to identify what Translink needs to do exactly. It simply highlights the differences in the cost and efficiency measures to other systems as a way of identifying where savings could be found. By the way, one of the reasons for the “abundance of equipment” is the failure to find funding for its operation. These new buses could have been on the road relieving overcrowding or even opening up new routes south of the Fraser, but for the impasse on sources of operating money.

Given the length of the report, it is only possible at present to pick out one or two recommendations for cost savings for comment. There will probably be more later. The one that Geof Meggs saw as problematic is on page 87 under what can be done to improve efficiency of bus service in the longer term

Restrictive and costly work rules, allowances and premiums that drive up costs should be reviewed with the goal of improving productivity. Some of these need to be modernized to better reflect the markets served by the bus system.

The one the report uses as an example is the premium on wages for working on Sunday. The rule book for the bus service is one of the largest documents I ever came across at Translink. It is one of the most difficult to understand, for an outsider, and has been steadily getting more complex over the years. In part this is due to the seniority system, which allows operators to chose their own work schedules, with first dibs going to those with the most service. A small group of very senior operators are on the “spare board” which means they have much paid time at the operating centre with very little to do. They also tend to be the people who get elected to union positions, and so spend much time discussing work rules. Over the years, a management that has been largely conciliatory in its approach to labour relations has resulted in a rule book that is not just hard to comprehend but nearly impossible to change in the direction that Crilly is pointing to.

In the developing parts of the region, where conventional bus service is less efficient and effective but demands for new and expanded service are the greatest, TransLink may need to consider changing how it organizes and/or delivers bus services.

Well that is a lot easier said than done. “May need to consider” avoids the need to come up with explicit proposals as to what such services might look like. I think they probably mean more contracting out – but like I said above, the record there has been pretty dismal – and not just in the Vancouver region.

When it comes to HandyDART the first short term recommendation is possibly the weakest

TransLink makes the lowest use of non-dedicated vehicles amongst the peer comparison group. Increasing the use of non-dedicated vehicles, such as taxis, could be done relatively quickly and would offer cost savings. While it is acknowledged there maybe concerns over service quality, these can be managed.

Taxis cannot actually be introduced quickly or cheaply. That is because of a provincial regulatory system that has been completely taken over by the taxi industry. The Vancouver region – like the rest of BC -is severely underserved by taxis. Every review that has been done has pointed to the lack of taxis here compared to almost everywhere else. The value of a taxi license (which is not what the City charges for them) is astronomical because of the artificially maintained shortage. The rewards for taxi drivers are very low indeed as all the benefits of the shortage of licences accrue to those who currently hold them. Wages and conditions are abysmal, and thus the training and customer service provided is low. People with disabilities who often have to rely on taxis have grave reservations about using the system as it is. But even a small increase in demand transferred from shared dial a ride to taxis would create pressure for more licence which are very unlikely to be issued, under the present system. “Concerns over service quality” are far too easily dismissed. For instance, if you are blind and rely on a guide dog, how do you feel when left standing at the curb by cab drivers who have a cultural aversion to dogs as “dirty”?

Given that Leicester and Watts both have a lot of familiarity with this territory, I rather think that this “Review of Efficiency” produced within three months is going to be be more thorough and understands the system better than an audit by civil servants from Victoria – who may well have to fit in this audit with other demands. I do not share the enthusiasm for audits, if only because so many successful fraudsters once caught show that they were able to get through many audits unscathed. It is not that there is a great crime hidden at Translink to be found anyway. Merely the accretion of a long run of decisions, often forced upon the organization by an unsympathetic and poorly understanding set of political masters who change with bewildering frequency and are never around to be held accountable for the results of their actions.

We know now that things will continue as they are – with very little change – until after the next provincial election. Which is the only horizon the Minister and Premier have in view. And after that it will be someone else’s problem.

POSTSCRIPT Well worth looking at what Gordon Price has been saying on this issue

I wonder whether Martin Crilly, the TransLink Commissioner, really understood what he was doing when he turned down the fare request on which the ‘Moving Forward’ supplement was based.  It’s not just that he killed the momentum for transit expansion in the fastest-growing parts of Metro.  What with the opening of massive new highway projects and the Port Mann Bridge, those municipalities to the south and east will be forced to lock themselves further into car dependence, having little hope that growth will be accompanied by other transportation options.

That’s not just sad.  That’s tragic.

Written by Stephen Rees

April 11, 2012 at 3:26 pm

Posted in transit

Tagged with